Welcome! We are British Columbia's #1 rated and most popular
Hyundai dealership, and that's no accident. Our
reputation for providing outstanding customer care is second to
none. Don't take our word for it though, check out
DealerRater review page or Google review page and see what our customers have to say about us.
Why are we so popular? It's simple, our focus is you, and giving you what you want. Be that information, a hot cup of coffee, or a ride back to Salt Spring. It's our people, and the difference that they make, and because we feel that
"happiness is the answer". This is why we spend so much time working on our own internal team health and wellness, if we are happy and love coming to work, we think that it will show in our interactions with customers. When you read our customer reviews you'll see that most feedback involves phrases like "they were just so happy, it made me feel at home" and "we came for a car, but we left feeling like we had made a bunch of new friends". These types of reviews validate our efforts! Plus, it's more fun to work somewhere that you enjoy coming to. Did you know that we are one of Canada's "Top Employers"?
Please feel free to verify our commitment to customer service with the Better Business Bureau, we are one of the few car dealers in BC to be A+ rated. That took time and effort, plus a commitment to resolve any concerns or complaints properly
and with maximum respect for a speedy resolution.
If you are not happy, we are sorry and apologize, but we want to hear about it! Please call Jamie Kaban our General Manager directly at 250-995-2984. He is really flexible and will bend over backwards to fix the problem, as well as make sure that we can fix it for others as well.
Our reputation isn't just because of the great service that you'll get here, it's partly due to our commitment to the community of Victoria. Check out our in the community section on our webpage to see what we've been up to over the last few years, and verify for yourself why we are known to be the "most involved" dealer around. From big causes that affect us all, to arts and culture in the city, and to making sure our children and the community's most vulnerable all have enough to eat, can get to school, and have access to sport. We are the first in line to lend a helping hand.
Does this sound too good to be true? We agree, talk is cheap. See for yourself though, and come on by, call or email us. We'll do our best to prove it.
All the best, and thanks for considering us.
Stephen Munro, Dealer Principal