• Hyundai

Victoria Hyundai

525 Gorge Road East
Victoria, BC V8T 2W5

  • Sales: 1 (877) 532-2024
  • Service: 1 (877) 470-6018
  • Parts: 1 (877) 804-9149

Welcome to Victoria Hyundai

An Open letter from Steve Munro, our Dealer

January 2015
  Dear Guest,
  Thank you for taking the time to visit our webpage  and for considering us in your search for a new Hyundai vehicle, pre-owned vehicle, or parts and service of your  existing car. I appreciate that you have many places to choose from and am glad  that you are choosing us.   We work hard  here every day to Build Customers for  Life and you'll find evidence of our 100% commitment to customer service shows  from the minute that you walk in the door.
  You're probably thinking, "I've heard it all  before", and "talk is cheap"!   I agree,  and you are correct, talk IS cheap!  Here  are some places though where I think that the rubber meets the road and where  I'm proud to showcase our actions.
  Reputation - It  takes time, commitment, and consistency to earn a good one, but once earned, a  good one is worth its weight in gold!     Ours is platinum!    Don't take my  word for that though,    Read what our customers are saying about us on dealerrater.ca, the most trusted auto  dealer review site in North America.   Also,  I'm proud to tell that due to the hard work of our team, we in 2014 we became  BBB A+ Accredited.   
  Pricing - we  won't be undersold, period.   Check out  our lowest price promise.   We quite  simply won't lose a deal to price or payment. 
  Pressure -  Everyone knows that we Vancouver Islanders are a bit more laid back than most  places.   You'll get big city deals here,  but not big city pressure.    We make a  promise to all Victorians that this is the case, Just listen to our "no pressure promise".
  People - This  is the backbone of our organization.   We  pride ourselves on our team, all of them from the lot attendant to the General  Manager.   We will meet you with a smile,  and do our best to make your car sales or servicing experience a fun one.   Did you know that we were voted by our  customers as Victoria's Favorite Car Dealership in a recent City Hub Poll?   Also, our Facebook fan page has over 14,000  followers, one of the largest followings for any car dealership in Canada!     Plus, we are the only Dealership on  Vancouver Island, or the Lower Mainland to win the President's Award of Merit,  Hyundai's most prestigious award, based on sales achievement and customer  service.   It takes a complete team of  dedicated, well-trained and enthusiastic individuals to do that!
  Community  - This is a  community minded store, we support local causes and local organizations. See what we've been up to in  Victoria, and take a moment to see that it is support that spans years.   Our philosophy is simple here and we believe  that we have an obligation to take a corporate leadership position and try and  make a dent to the good in the universe.   See what being  community minded means to us.
  Thanks for taking the time to read this  letter.  You'll love it here.

Stephen Munro, Dealer Principal

Are you needing tires for your vehicle?  Click here to check out our Online Tire Hotel.

DL: 30622

*Based on YTD Feb 2013 Competing Segment Retail Market share as reported  by RL Polk Canada

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